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BreBar21
03-09-2006, 04:46 PM
As I think everyone knows, it took Sunrise Ford in Ft. Pierce 51 days to fix my car and get it back to me. Bo dropped my car off at All American on Magnolia Friday night. James started tearing my car apart on Monday. The new engine spun the #6 rod bearing and #5 was on its way out. I received a call from my Service Advisor, Charles, today at about 4:00. My car is done. They had my car completely torn down and a new engine ordered and installed in less than 4 days. When it was at Sunrise, I would talk to the SA, Jay, about twice a day. At All American, I talked to Charles twice. They just fixed it and I never had to bug them. The best part is that I know it was done right. I had the worst service experience ever followed by the best. Big thanks to Lloyd, Bo, James, and Charles. I owe you guys some beer when I get back.:beer:

Cliffs notes: STAY THE FUCK AWAY FROM SUNRISE FORD ON HWY 1 IN FORT PIERCE!!!!!
tedness
03-09-2006, 04:48 PM
sweet deal mang. now you can get back to cleaning it.
redmach1
03-09-2006, 05:01 PM
It's about time something good came from All American. Glad to hear she is back in business.
towelie
03-09-2006, 05:23 PM
Good shit Brett glad to hear you got it taken care of and not lied to about what they were actually doing.
TurboL67
03-09-2006, 05:34 PM
Good news, Brett.
brandboZ28
03-09-2006, 05:59 PM
Awesome! Its about time that youre luck with that thing is getting better.
willjs7
03-09-2006, 06:38 PM
Wow, that is awesome. Glad to hear it.
DustnF
03-09-2006, 06:59 PM
That is great news Brett.
slowLX
03-09-2006, 07:02 PM
Wow, that makes Sunrise look like complete morons. You've probably already thought about it, but I'd call Sunrise and let them know how much they suck......I think that phone call would make all this kinda worth it.......get real hostile on them...:headbang:
TylerGT
03-09-2006, 07:06 PM
that phone call would make all this kinda worth it

ummm that call plus a whore compliments of Sunrise maybe.
slmdLS1
03-09-2006, 07:35 PM
better business bureau? can you file a formal complaint to ford about this individual dealer down there and use AA's service as an exmaple of how it should work?

great news.
4348rd
03-10-2006, 07:17 AM
better business bureau? can you file a formal complaint to ford about this individual dealer down there and use AA's service as an exmaple of how it should work?

great news.
that would be the thing to do
and glad to hear it's fixed
ArtyG
03-10-2006, 08:14 AM
Awesome news mang. Congrats.
scooby
03-10-2006, 08:53 AM
congrats did they say what caused the second one to go out
BreBar21
03-10-2006, 12:30 PM
congrats did they say what caused the second one to go out

I don't know for sure yet. Everyone pretty much agrees that it has to be oil related. I'm going to try and talk to James when I get back in town.
fatkid
03-10-2006, 04:13 PM
I don't know for sure yet. Everyone pretty much agrees that it has to be oil related. I'm going to try and talk to James when I get back in town.
Congrats brett.

About the saying something to the other dealership and complaining and what not. I just dont think its worth your time. You would have to go through just as much of a hassle to really get the complaint out there that by the time it did you woudlnt care anymore. I would say just let it go, your car is fixed now so its time to rip through the gears.
scooby
03-10-2006, 06:18 PM
cool lets us know what they find