Screw Aftermarket Warrantee Companies.

[NotoriousGreaseMonkey]

I have a customers Land Rover in the shop with an ABS light on. Scanned codes and found codes for 3 parts. The right front wheel speed sensor, ABS Modulator (hydrolic part) and ABS Module (electrical part). Warrantee company sent out an inspector (Rob a good guy)and he said I had to clear the codes and re-prove them per the warrantee company's policy. NP Cleared codes and the codes for the ABS Modulator and module came back but not the wheel speed sensor code. BTW We are at another shop doing the code proving and clearing. Well I figured the warrantee company would replace the parts for the code that came back since I could not prove the speed sensor bad. I left and came back to my shop. about an hour later the warrantee company called and had me replace the right front hub assembly. When I asked why they said because a tech at the other shop said there are problems with them. ok part replaced per warrantee company request. Cleared codes and the codes for modulator and module come back. Called the warrantee company and after 15 minuts of arguing with them on the phone they say that the would send the inspector back out but I have to PROVE these parts are bad. I asked how do I prove an internal part on a non servicable unit is bad. I told the IDIOT that the computer codes are what condemn the parts. He wants me to send documentation to that affect. So I asked him to send me documentation as to why we replaced a part that was not proven bad by their standards. He said he cant do that that is internal reasearch. I called him everything I could think of without cussing then asked for his stupervisor. I was transferred to some ones voice mail and await his response. Sorry this is so long I just had to vent. EVERY one here at the shop is steering clear of me because I am so pissed. All I want is my customers truck fixed and my bill paid. Is that asking too much?

[Nactall]

yea I hate to deal with people that don't want to follow through on something

[sstony]

I deal with this BS everyday. and it usually takes a lot of yelling for them to change their minds.

i don't recomend aftermarket warranties to anyone

[brm03d]

DO NOT WORK ON A LAND ROVER UNDER WARRANTY!!!!!!! Many landrover vehicles can have their warranty void if a nonlicensed landrover mechanic works on their vehicle (even oil changes at superlube). There is a rover shop up in alabama, Jax., and Tampa.

Sorry to hear about your inconvenience.

[scooby]

have your customer call the florida insurace commision since the aftermarket warrenty has to report to them and file a complant that what i had to do to get my blown motor replaced in my F250

[Snow]

DO NOT WORK ON A LAND ROVER UNDER WARRANTY!!!!!!! Many landrover vehicles can have their warranty void if a nonlicensed landrover mechanic works on their vehicle (even oil changes at superlube). There is a rover shop up in alabama, Jax., and Tampa.

Sorry to hear about your inconvenience.

That, I believe, is against Federal Law.

[NotoriousGreaseMonkey]

DO NOT WORK ON A LAND ROVER UNDER WARRANTY!!!!!!! Many landrover vehicles can have their warranty void if a nonlicensed landrover mechanic works on their vehicle (even oil changes at superlube). There is a rover shop up in alabama, Jax., and Tampa.

Sorry to hear about your inconvenience.


It is an extended warrantee. an extended warrantee is offerd by aftermarket companies and like regular car insurance they can take it to any licenced shop they want. Hence the Screw AFTERMARKET Warrantee Companies title.

[SilverStallion]

sounds like they are insurance companies and apparently all insurance companies are the same, trying to screw their insurees out of their money and giving them a hassle so they dont lose any money. all this so that their executives make 7-8 figure salaries.

[96s10]

one quote pops into my mind when i think of aftermarket warranty companies


"it is a well known fact that exhausts can cause the engine to fail like this."

this being said by the adjuster about brett's exhaust causing the spun rod bearing :roll:

[Greg Kulbick]

sounds like they are insurance companies and apparently all insurance companies are the same, trying to screw their insurees out of their money and giving them a hassle so they dont lose any money. all this so that their executives make 7-8 figure salaries.
Some only make six figures, they're not all greedy.

On a slightly related note, my dad's boss denied his bonus and ordered it be spread around. He's in insurance.

[NotoriousGreaseMonkey]

Sorry to hear they screwed your dad for his hard work.

[DustnF]

Some only make six figures, they're not all greedy.

On a slightly related note, my dad's boss denied his bonus and ordered it be spread around. He's in insurance.
Many executive teams did that last year in the insurance industry. I am not sure why last year an not others :shrug:


Sorry to hear they screwed your dad for his hard work.
I think you may have misunderstood. I think his boss did not accept his own bonus so other could have more.

[NotoriousGreaseMonkey]

I prolly did misunderstand thanks.

[Greg Kulbick]

I think you may have misunderstood. I think his boss did not accept his own bonus so other could have more.

Exactly, his boss denied his own to spread it around to those below the execs.

[NotoriousGreaseMonkey]

I did misunderstand..oops must me that "V DUB in the house" commercial running thru my head every time a VW comes in distracting me.

[SilverStallion]

Some only make six figures, they're not all greedy.

On a slightly related note, my dad's boss denied his bonus and ordered it be spread around. He's in insurance.

Sorry I really shouldn't generalize. My father's a doctor so he always has stories about how some poor patient has died because the HMO's are too stingy and don't want to shell out the cash for exams that lead to a more thorough and comprehensive diagnosis.